Individual tickets for Swiftel Center events, including concerts, family shows, sporting events, and trade shows, can be purchased in person, by telephone or online.
In person: Swiftel Center Box Office, 824 32nd Avenue, Brookings SD 57006
Box Office Hours:
Monday - Friday: 10:00 AM - 4:00 PM
Saturday: Closed, except for event days and onsales (open for onsale time only)
Sunday: Closed, except for event days and onsales (open for onsale time only)
Individual tickets are also available at all Ticketmaster outlet locations including Lewis Drug Store in Brookings. A per ticket convenience charge will be added to your order when purchasing tickets through Ticketmaster. The Swiftel Center Box Office is located in the main lobby at the south entrance of the Swiftel Center. This number is for event information only and not for purchasing tickets. Box office hours are listed at the top of the page.
By telephone: 1-800-745-3000. Ticketmaster phone room hours:
- Monday-Friday: 9 AM - 9 PM
- Saturday: 9 AM - 7 PM
- Sunday: 10 AM - 6 PM
Ticketmaster accepts all major credit cards. A per ticket convenience charge will be added to your order.
By Internet: Individual tickets for Swiftel Center events are available for purchase online through
Ticketmaster. A per ticket convenience charge will be added to your order when purchasing tickets through Ticketmaster.
Swiftel Center Box Office
The Swiftel Center Box Office is located in the main lobby at the south entrance of the Swiftel Center. The box office event information phone number is 605-692-7539. This number is for event information only and not for purchasing tickets. Box office hours are listed at the top of the page. The Swiftel Center Box Office accepts cash and MasterCard and Visa. Personal checks must include name, address, driver’s license number, and telephone. No out of states are accepted at the box office. Company checks are accepted for group ticket orders.
Will Call Information & Policies
Will Call is located in the main lobby of the Swiftel Center. Will Call windows open 60 minutes prior to the scheduled event and will generally remain open through the event. Will Call for concerts and other events will vary based on the specific performance.
Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the Ticketmaster transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver's license or passport) in order to claim your tickets. Your order confirmation number and purchasing credit card may also be required, if applicable. A signature from the person authorized to pick up the tickets will be obtained at the time Will Call tickets are claimed. Name changes will not be accepted via the telephone and information regarding Will Call tickets will not be given out over the phone.
Secondary Ticket Market
*Consumer Warning - Swiftel Center uses bar code scanning for ticket admissions. As a result, patrons should be careful when purchasing tickets and should make sure the seller is a Swiftel Center licensed contractor, otherwise, you may be purchasing a ticket that is invalid and will be denied admission.
Ticketmaster is the ONLY authorized ticketing agent outside of the Swiftel Center Box Office. If you purchase tickets from an unauthorized agent in the secondary market (Scalper, Ticket Broker, eBay, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets.
If you wish to purchase tickets from the secondary market, we encourage the use of TicketExchange. TicketExchange is Ticketmaster's online service that enables premium and fan-to-fan transactions. Only Ticketmaster can guarantee 100% legitimate secondary market tickets, because the tickets sold through TicketExchange are linked to Ticketmaster's barcoded ticketing systems.
Click here for more information on TicketExchange.
Who needs a ticket?
For most Swiftel Center events all children two (2) years of age and older require a ticket for admittance. Children under the age of two will be allowed entry, however, they are required to sit on the lap of a ticket holder. Family shows, including Disney ice and stage shows, require a ticket for all children age one (1) and older. Please see specific event details for more information on ticket age requirements.